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Here are some professional self-help technical support articles about computer repair:
Knewz E-Zine

Here are some professional self-help technical support articles about computer repair:

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The Importance of Active Listening in Technical Support by HDI: This article discusses the importance of active listening in technical support, including paying attention to customers’ concerns, asking clarifying questions, and providing empathetic responses.
Knewz E-Zine

The Importance of Active Listening in Technical Support by HDI: This article discusses the importance of active listening in technical support, including paying attention to customers’ concerns, asking clarifying questions, and providing empathetic responses.

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Troubleshooting 101: A Guide for Technical Support Professionals by PCMag: This article provides a comprehensive guide to troubleshooting, including identifying the problem, gathering information, and using analytical thinking to resolve issues.
Knewz E-Zine

Troubleshooting 101: A Guide for Technical Support Professionals by PCMag: This article provides a comprehensive guide to troubleshooting, including identifying the problem, gathering information, and using analytical thinking to resolve issues.

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