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Effective Communication in Technical Support: A Guide by CustomerThink: This article provides tips and best practices for effective communication in technical support, including using clear and concise language, avoiding jargon, and being responsive to customers’ needs.
Knewz E-Zine

Effective Communication in Technical Support: A Guide by CustomerThink: This article provides tips and best practices for effective communication in technical support, including using clear and concise language, avoiding jargon, and being responsive to customers’ needs.

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10 Tips for Providing Excellent Technical Support by TechTarget: This article provides guidance on how to deliver high-quality technical support, including being proactive, using clear language, and following up with customers.
Knewz E-Zine

10 Tips for Providing Excellent Technical Support by TechTarget: This article provides guidance on how to deliver high-quality technical support, including being proactive, using clear language, and following up with customers.

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Is your computer running slowly or freezing frequently? This article will guide you through the steps to troubleshoot common computer issues, including:
Knewz E-Zine

Is your computer running slowly or freezing frequently? This article will guide you through the steps to troubleshoot common computer issues, including:

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The Importance of Active Listening in Technical Support by HDI: This article discusses the importance of active listening in technical support, including paying attention to customers’ concerns, asking clarifying questions, and providing empathetic responses.
Knewz E-Zine

The Importance of Active Listening in Technical Support by HDI: This article discusses the importance of active listening in technical support, including paying attention to customers’ concerns, asking clarifying questions, and providing empathetic responses.

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Troubleshooting 101: A Guide for Technical Support Professionals by PCMag: This article provides a comprehensive guide to troubleshooting, including identifying the problem, gathering information, and using analytical thinking to resolve issues.
Knewz E-Zine

Troubleshooting 101: A Guide for Technical Support Professionals by PCMag: This article provides a comprehensive guide to troubleshooting, including identifying the problem, gathering information, and using analytical thinking to resolve issues.

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